Apple Music Playlists only visible on music.apple.com and nowhere else (missing from iTunes and iPhone) : AppleMusic


I’m trying to give Apple Music a shot after migrating my playlists from Spotify using songshift, but so far I’m having a really, really hard time.

  1. As you can see in this screenshot from music.apple.com, It’s successfully showing the beginning of a LONG list of playlists migrated from spotify: https://imgur.com/r19yzgY

  2. In iTunes on my Windows PC, I’m missing the “Playlists” tab I expect to see at the top. See here: https://imgur.com/Q18bFyF. According to this article, I should have a Playlists tab in iTunes (though this article is for macOS). EDIT: The playlists now show up under “All Playlists” on the left sidebar even though there’s no “Playlists” in the header like in the macOS screenshot from that article. But I don’t appear to be able to make a playlists folder. What am I missing? I can’t make a folder on the music.apple.com interface either. Any tips?

  3. On my iPhone 11 running the latest iOS, you can see in this screenshot that no playlists exist at all! https://imgur.com/H8tp1o8

Any advice? On the PC, I am signed into iTunes with my Apple ID, it’s on the latest version, and I’ve closed and re-opened it.

I’ll probably only use music.apple.com most of the time on my PC because I don’t want to install iTunes on my work PC, but I’m trying to get the playlists to show up on my personal PC so I can create folders, like an “Air” folder instead of having a few dozen Air playlists to scroll through to get to anything else.



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